This page documents exactly how end users provide consent to receive SMS messages through the CallConversionAI platform, for TCR/A2P compliance review.
CallConversionAI uses a missed call implied consent model. The end user (caller) initiates contact by dialing the business's phone number. The act of calling constitutes implied consent to receive a single follow-up SMS from that same business number if the call is not answered.
Caller dials business number — The end user calls a local service business (e.g., plumber, HVAC, roofer) whose phone number is powered by CallConversionAI. This is the consent trigger.
Call goes unanswered — If the business does not answer, the platform detects the missed call.
First SMS is sent within 60 seconds — The caller receives a single follow-up SMS from the business's phone number. The message identifies the business by name and includes opt-out instructions:
Caller responds — If the caller replies, the AI collects their service needs, address, and preferred appointment time. All messages include opt-out reminders.
Business is notified — Once lead info is collected, the business owner receives a notification with the caller's details and can follow up directly.
At any point, the caller can reply STOP to immediately and permanently unsubscribe from all messages from that number. They will receive a single confirmation:
Reply START to resubscribe. Reply HELP for support contact information.
Message frequency varies. Typically 1–5 messages per missed call interaction. Message and data rates may apply.
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This document is maintained for TCR/A2P 10DLC compliance review purposes by CallConversionAI, operated by Peacock Web Studio.